FAQs

Questions?

Here are some answers to frequently asked questions, for anything else please send us an email.

Postage within Australia

All orders are dispatched nationwide using Australia Post Express. We aim to dispatch orders within 2-5 business days after purchase. We will notify you via email if there will be a delay in sending your order.

International Postage

We currently don’t ship internationally. Please contact us via email with any questions or queries.

Delivery Address

Post & Co recommends customers provide a secure delivery address, for example your place of employment. Post & Co is not responsible for lost/stolen parcels.

Returns

Change of mind - We are not obliged to provide a refund or replacement for a 'change of mind' request. Shipping and delivery costs will not be refunded for change of mind requests.

Damaged or faulty items - We may request to see your proof of purchase.  If there is a failure in relation to the goods, we may elect to provide a refund including shipping costs, replace the goods or repair the goods.